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Online Services

PhoneOne (Bank by Phone)

Get account information and complete transactions 24/7 from your phone with PhoneOne. You can get deposit information, account activity and even make transfers. You have the option of navigating through touchtone dialing or voice activation. 

If you're a new PhoneOne user, call (703) 823-5211, ext. 2, or (800) 424-3334, ext. 2 to start using the system.

PhoneOne Teleprompter Guide

Click here to print in PDF format.

1. Select An Account 4. General Information
  1. Enter your account number and PIN
  2. Select an account to work with
    1. Select account summary
    2. Select more details
    3. Select transfer money to one of your accounts
    4. Select another account
  1. Locations and office hours
    1. Northern VA locations
    2. Washington DC locations
    3. Harrisonburg, VA locations
  2. Select and locate nearest ATM
    1. Select list of ATM locations
      1. Northern VA locations
      2. Washington DC locations
      3. Harrisonburg, VA locations
2. Transfer Money 5. Product Information
  1. Enter your account number and PIN
  2. Select an account to work with
    1. Transfer from account
    2. Make a loan payment
    3. Transfer to an account
    4. Advance from a loan
    5. Withdrawal by check
      • Check is mailed to address on the account
    6. Transfer to a linked account
Select rates and products
  1. Select savings rates
  2. Select share and IRA certificate rates
  3. Select vehicle loans
  4. Select equity and first mortgage loans
3. All Account Balances 6. Select More Choices
  1. Enter your account number and PIN
  1. Change your PIN
  2. Log on with an account number
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* Repeat your choices
# Return to the previous menu
0 to speak with someone during business hours
0 - Share Savings
1 - Money Management Plus
3/4 - IRA
5 - Holiday Club
6 - Vacation Club
7 - Money Management
9/10 - Checking